Privacy Policy
At Fleurstee, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase through our Shopify store. By using our website, you agree to the practices described in this policy.
Information We Collect
When you interact with our website, we may collect personal information such as your name, email address, phone number, shipping and billing addresses, and payment details. We also collect order information including the products you purchase and transaction history. Technical data such as your IP address, browser type, operating system, and website usage patterns may be collected through cookies and similar technologies. This information helps us provide a personalized shopping experience and maintain the security of our site.
How We Use Your Information
We use your personal information primarily to process and fulfill your orders, communicate order status, respond to customer inquiries, and provide updates about our products and promotions if you have opted in. We may use technical data to improve our website, enhance user experience, and prevent fraudulent activities. Any marketing communications sent to you comply with the Controlling the Assault of Non-Solicited Pornography And Marketing (CAN-SPAM) Act in the United States, giving you the right to opt-out at any time.
Cookies and Tracking Technologies
Our website uses cookies to enhance navigation, remember user preferences, and analyze website performance. Shopify may also use cookies to securely process orders and payments. While you may disable cookies in your browser settings, certain website features may not function properly without them. Tracking technologies may also be used to analyze traffic patterns and improve our services in compliance with applicable U.S. privacy laws.
Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. Your information may be shared with trusted service providers who help us operate our website, process payments, ship orders, or provide customer support. We may also disclose information when required by law, such as under a subpoena, court order, or other legal obligations in accordance with U.S. federal and state law, including the California Consumer Privacy Act (CCPA) if applicable.
Payment Information
All payment transactions are securely processed through Shopify Payments or PayPal. We do not store full credit card numbers on our website. Payment information is encrypted and handled according to the Gramm-Leach-Bliley Act (GLBA) standards for financial privacy and security.
Your Rights Under U.S. Law
Depending on your location, you have certain rights to access, correct, or delete your personal information. Residents of California, for example, have specific rights under the CCPA, including the right to request disclosure of the personal information collected, request deletion, and opt-out of the sale of personal information. We comply with these rights and provide access or deletion requests promptly when received. You may also object to certain data processing or withdraw consent at any time.
Data Retention and Security
We retain your personal information only as long as necessary to provide our services, comply with legal obligations, and resolve disputes. We implement reasonable technical and organizational measures to protect your data against unauthorized access, disclosure, alteration, or destruction. Shopify also provides built-in security measures that support compliance with U.S. privacy and data protection regulations.
Third-Party Services
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external websites. We encourage you to review the privacy policies of any third-party websites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the “Last Updated” date. We encourage you to review this page periodically to stay informed about how we protect your personal information.
Last Updated: January 13, 2026
Contact Information
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us. You may reach us by email at support@fleurstee.com.