Edit Your Order
We want your shopping experience to be smooth and flexible. You can request changes to your order within the first 12 hours after placing it.
What You Can Edit
Within this time frame, you can update the following information:
- Shipping Address: Update your delivery address if needed (within continental U.S. only).
- Contact Information: Change your email or phone number for notifications.
- Order Items: Add, remove, or adjust the quantity of products in your order.
Please note: After the 12-hour window, the order enters processing and cannot be modified.
How to Request a Change
To edit your order, follow these steps:
- Contact Us Quickly: Email us at support@fleurstee.com within 12 hours of placing your order.
- Provide Details: Include your order number and clearly specify what information you want to change.
- Confirmation: We will reply to confirm that your requested changes have been applied.
Important Notes
- Changes are subject to product availability.
- If your order has already shipped, it cannot be modified.
- Any changes that affect the total cost will be reflected in your final invoice.
Contact Us
If you have any questions or need assistance, please reach out:
Email: support@fleurstee.com